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New Interview Management System
PKI Upgrade aka Shared Signing Service (SSS)
Application Architecture FYR 2016-17
Authentication By Interview Operating System (ABIOS)
Appointment Booking System - Interview (ABS-I)
Application Management System (AMS)
Archived Application Architecture
High Level Application Architecture 2014-15 (Baselined - Diagram Only)
Business Contingency System (BCS)
Business Objects version XI (BOXI)
Correspondence Print Bureau (CPB)
Correspondence Complaint System (CSS)
Consolidated View Database (CVD) Adapter
Appointment Booking System-Counter(ABS-C)
Foreign and Commonwealth Office Biometric Recognition Information Technology (FCO BRIT)
Integrated Call Handling (ICH)
Digital Lost, Stolen and Recovered (DLSR)
Data Management and Data Correction (DMDC)
Data Validation Application (DVA)
Emergency Travel Document (ETD)
Foreign Commonwealth Office Data Load (FCO Cards)
Foreign and Commonwealth Office Services (FCOS) Orchestration Function (OCF)
Government Payment Engine (GGPCDS)
Gibraltar and Islands Passport Issuing System - Site (GIPSY 2 Site)
Gibraltar and Islands Passport Issuing System (GIPSY 2)
Home Office Data Analytics Capability (HODAC)
Identity Access Management (IAMS)
Lost, Stolen and Recovered (LSR)
Lost Stolen and Recovered (LSR) Consumers
Passport Exemplar(PEX), also known as Online Renewals
Online Appointment Booking (OAB)
Orchestration and Collation Function (OCF)
Oracle Internet Directory (OID)
Office of National Statistics (ONS)
Photo Quality Assurance (Photo QA)
Passport Import Application Client (PIA)
Public Key Infrastructure (PKI)
HMPO Digital Everywhere architecture
Critical Legacy Systems for Passport Programme
Interview Appointment Booking (IAB)
Application Architecture FYR 2015-16
Universal Content Management (UCM)
HMPO Architecture Archived - Business
Current Business Architecture FYR 2015-16
British Overseas Territories (BOTs) Process Maps
Digital Customer Services Process Maps
DVA Process Maps - Common and Support Processes
DVA Process Maps - (Common and Support Processes) Common Processes
DVA Process Maps - (Common and Support Processes) E-Learning
DVA Process Maps - (Common and Support Processes) Forms
DVA Process Maps - (Common and Support Processes) Support Processes
DVA Process Maps - Service Administrators
DVA Process Maps - (Service Administrators) Approvals
DVA Process Maps - (Service Administrators) Fulfilment
DVA Process Maps - (Service Administrators) Reports
DVA Process Maps - (Service Administrators) Requests
DVA Process Maps - (Service Administrator) System Configuration
Data Validation Application (DVA) Process Maps
DVA Process Maps - Super Users
DVA Process Maps - (Super User) Fulfilment
DVA Process Maps - (Super User) Reports
DVA Process Maps - (Super User) Requests
DVA Process Maps - System Administrators
DVA Process Maps - (System Administrators) Fulfilment
DVA Process Maps - (System Administrators) Requests
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
HMPO Core Process Hierarchy 2015-16
HMPO Core Process Hierarchy 2015-16
HMPO Core Process Hierarchy 2015-16
HMPO Core Process Hierarchy 2015-16
HMPO Core Process Hierarchy 2015-16
HMPO Core Process Hierarchy 2015-16
HMPO Core Process Hierarchy 2015-16
HMPO Core Process Hierarchy 2015-16
HMPO Core Process Hierarchy 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
Core Process Hierarchy FYR 2015-16
HMPO Core Process Hierarchy 2015-16
Business Process Hierarchy FYR 2015-16
Support Process Hierarchy FYR 2015-16
Support Process Hierarchy FYR 2015-16
Joint Citizenship and Passport Process Maps
New Interview Management System (NIMS) Process Maps
PASSR BPM - Control HMPO Income
PASSR BPM - Examine Application
PASSR BPM - Prepare Document Package
PASSR BPM - Quality Check Application
PASSR BPM - Scan Application Data
AMS (PASS Replacement Release) Business Process Models
HMPO Operating Model FYR 2015-16
Civil Registration Target Operating Model
Passport Operating Model FYR 2014-15
Business Architecture Deliverables
Business Architecture - HMPO Capability Model
HMPO Capability Model - How we will use this
What is the Policy Implementation Framework?
Authorisation & Consent - High Level PIF
Identity - First Time Application High Level PIF
Identity - Renewal Application High Level PIF
Nationality - Change of Date of Birth Application High Level PIF
Nationality - Change of Place of Birth Application High Level PIF
Nationality - BNO BSS Application High Level PIF
Nationality - Change of Information Application High Level PIF
Nationality - First Time Application High Level PIF
Nationality - Change of Gender Application High Level PIF
Nationality - Change of Name Application High Level PIF
Nationality - Change of Nationality Application High Level PIF
Nationality - Change of Photo Application High Level PIF
Nationality - Renewal Application High Level PIF
Nationality - Replacement Application High Level PIF
Nationality - Change of RVP Application High Level PIF
What does the Policy Implementation Framework (PIF) look like?
Business Architecture Deliverables - Operating Models
Business Architecture - Value Streams
Business Architecture - Governance/Assurance
Business Architecture > Analysis
Business Architecture Standards & Guidelines
Business Architecture - Modelling Standards & Guidelines
What is Business Architecture?
When are the Business Architecture deliverables created?
Business Process Repository - As Is
Business Process Repository - To Be
HMPO Architecture Archived - Data
Business Process Outsourcing (BPO) Paper Document Store
HMPO Architecture - Priniciples
Non-functional testing and what can go wrong if we don’t do it
Principles, Governance, Strategies and Standards
Criteria for choosing a technology
Technical Architecture FYR 2015-16
Booking Travel and Accommodation with Redfern Travel
Organising an Event or Seminar
Teleconferencing, Meetings & E-mail Standards
Approvals, business cases and investment appraisal
Method Creation Guidance and Progress
Detailed Requirements Specification
FS&P Financial Benefits Tracker
Generic Change Assurance Workbook
High Level Requirements Specification
Implementation Lessons Learned
Local Business Implementation Plan
Memorandum of Understanding (MOU)
Milestone Achievement Certificate
National Business Implementation Plan
OT Level Risks and Issues Register
OT's Consolidated Lessons Learned
Post Implementation Review Plan
Prior Information Notice (PIN)
Project Risks and Issues Register
Requirements Quality Check List
Requirements Traceability - DLR to Design
Requirements Traceability - HLR to Design
Requirements Traceability - HLR to DLR
Service Management Post Implementation Review
Agile Working Group Update 18 September 2015
Architecture update 2 Apr 2015
BOTs Project Update 01 May 2015
2015/16 HM Passport Office Business Plan 2 Apr 2015
Changes to the Small Projects Leadership 2 Apr 2015
Change Network Conference 22 April 2015
Charity for Civil Servants 18 September 2015
CPPP presents CDs, BOTs & BTDs to the EU 01 May 2015
Durham Relocation Update 24 April 2015
Emergency Travel Document System 10 July 2015
Mandatory Training for Line Managers to support KPOs 10 July 2015
Move to new email Server 10 July 2015
PPP System Enhancements 24 April 2015
Project Delivery Community (Action learning) 2 Apr 2015
Correction from the last Bulletin 2 Apr 2015
Project Update TP Oxygen 17 Apr 2015
Stress Management 18 September 2015
Architecture, Product and Design Collaboration group (APDC) 11 December 2015
The OT Organisational Chart has gone ‘Agile’ 01 May 2015
Two causes for celebration for Her Majesty’s Passport Office 11 December 2015
Ways to Manage Stress 10 July 2015
What does engagement mean in our organisation? 17 Apr 2015
Work Record & Skills Matrix 24 April 2015
Central Passport Personalisation
Director General's Private Office and Chief of Staff
July 2016 Transforming Together Event
2016-2020 Passport Demand Forecast - UK & International
People and Engagement Transformation
Passport Production and Processing (PPP)
Design Profession Recommended Book List
Business Analyst - Key Responsibilities
Business Analyst - Key Activity Phases
Experience & Informal Learning
Business Analyst - Sample Products
The OT Method for Analysts & Architects
Design Profession Event - May 2016
BAA Profession Event - November 2015
CAT - Change Assurance Team Deliverables
Programme and Project Management Profession - Introduction
Business Change and Assurance Professionals
Business Change and Assurance Profession
Welcome to the Design Profession Wiki!
The Design Profession Away Days
Design Profession Career Management
Design Profession Portfolio Leads
Design Profession Tools and Templates
Configuration Management of the Wiki
Design Profession Training and Development
OCM - Operational Change Manager Deliverables
Abdul Abdi - Grade 7 Technical Architect
Aaron Gill - EO Business Analyst
Angela Ruberto - SEO Business Analyst
Becky Hatch - G7 Enterprise Architect
Colin Foley - G6 Head of Business Design Authority
Chris Jarvis - G7 Business Architect
Christine Johnston QAT Analyst
David Bruce Lead QAT Delivery Owner
Dennis Farmer QAT Delivery Owner
Daniel Felton - EO Business Analyst
David Powell - SEO Business Analyst
David Symes - G7 Business Architect
Graham Cowell - SEO Business Analyst
Gerry McCann - SEO Business Analyst
Hasmita Bhuva - SEO Business Analyst
Ian Charlton - G7 Enterprise Architect
Julie Beck - SEO Business Analyst
Juan Gattey QAT Delivery Owner
Jonathan Henderson - SEO Business Analyst
Joe Hickey - SEO Business Analyst
John Hoy - EO Business Analyst
Jean Jones - SEO Business Analyst
James Kemp - G7 Digital Architect
Julia Lemon - SEO Content Designer
Justin Tolan Deputy Lead QAT Delivery Owner
Karen Hodgson - SEO Business Analyst
Karl Tidmarsh - SEO Business Analyst
Laurence Read - G7 Enterprise Architect
Marcel Borg - G7 Passport Product Designer
Michael Hobday QAT Delivery Owner
Mike Hughes - HEO Passport Product Designer
Mark Kirkham - Business Architect
Mark Llewellin QAT Delivery Owner
Martin McMahon Bruce QAT Delivery Owner
Mark Prince- G7 Product Manager
Marc Silvester - HEO Business Analyst
Nadine Phillips - G7 Business Architect
Paul Barnes - SEO Business Analyst
Peter Fair - HEO Business Analyst
Peter Hedges - G7 Business Architect
Patrick Owens - G6 Central Passport Personalisation Portfolio Director
Paul Quick - HEO Business Analyst
Paula Dunn - HEO Business Analyst
Rebecca Morris - SEO Business Analyst
Raji Narayanan - SEO Business Analyst
Rena Patel - HEO Business Analyst
Sajjid Boloila - HEO Business Analyst
Sam Carnall - HEO Business Analyst
Sophie Conrad - SCS Deputy Director Business Design and Planning
Sharon Davies - G7 Strategy Manager
Sarah Getgood- SEO Content Designer
Samantha Herriott - HEO Business Analyst
Simon Hinchliffe - G7 Business Architect
Srikanth Kanchanapally QAT Analyst
Safia Munir Senior QAT Analyst
Seema Thakerar - G7 Enterprise Architect
Salim Ullah QAT Delivery Owner
Tom Brown - HEO Business Analyst
Tasadiq Butt QAT Delivery Owner
Tina Parker - G7 Business Architect
Veronica Nyong - G7 Product Manager
Vicky Wass - HEO Business Analyst
GRO - General Registry Office Deliverables
Passport Exemplar Process Diagram
PPM Event - Wed 29th April 2015
Finance Roles and Responsibilities
Globe House Meeting Rooms - Booking Guide for Strategy & Change Staff
Non-Catalogue Requisitions on Adelphi
Non-Current Asset Policy Guidance
Project Support Analyst Roles and Responsibilities
Receipting Goods and Services on Adelphi
Portfolio & Project Management Profession
Registration & Customer Face-to-Face Services
End of Year Validation Overview (April 2014 - November 2015)
Technical Design Authority (TDA)
Strategy & Change People Engagement
Welcome to Strategy & Change People Engagement
Learning & Development Coordinators
British Overseas Territories Passport Variant Phase 1
british_overseas_territories_electronic_submission
Customer Handling & Appointment Management Project (CHAMP)
Crown Dependencies and Gibraltar Variant Passport Centralisation
Digital Customer Services - TP005
Digital Lost & Stolen Reporting
Examination Transformation Programme
Legacy Passport Application Support System Infrastructure Decommissioning Project
Passport Public Key Infrastructure (DRAFT)
Registering with RedFern Travel
Submissions to Ministers and Directors General
AMS (Application Management System)
