Nina Makwana

Nina Makwana belongs to the Business Design & Planning directorate.

Accruals

British Overseas Territories

Biometric Travel Document

Facial Recognition (FR)

New Interview Management System

PKI Upgrade aka Shared Signing Service (SSS)

Application Architecture FYR 2016-17

Authentication By Interview Operating System (ABIOS)

Appointment Booking System - Interview (ABS-I)

ABS Reporting

Adelphi

Admin IT

Application Management System (AMS)

Archived Application Architecture

High Level Application Architecture 2014-15 (Baselined - Diagram Only)

Business Contingency System (BCS)

Business Objects version XI (BOXI)

Bulk Scanning System (BUSY)

Central Print

Comms XL

Correspondence Printing (CP)

Correspondence Print Bureau (CPB)

Credit Card PC

Correspondence Complaint System (CSS)

Consolidated View Database (CVD) Adapter

Data Analytics (DAC)

Appointment Booking System-Counter(ABS-C)

Omnibase Dashboard

Foreign and Commonwealth Office Biometric Recognition Information Technology (FCO BRIT)

GENIE

Integrated Call Handling (ICH)

Omnibase

Decommissioned Applications

DHL

Digital Lost, Stolen and Recovered (DLSR)

Data Management and Data Correction (DMDC)

Data Validation Application (DVA)

DX

E-Borders

Equifax DN

Emergency Travel Document (ETD)

Foreign Commonwealth Office Data Load (FCO Cards)

Foreign and Commonwealth Office Services (FCOS) Orchestration Function (OCF)

Fraud MI

Government Payment Engine (GGPCDS)

Gibraltar and Islands Passport Issuing System - Site (GIPSY 2 Site)

Gibraltar and Islands Passport Issuing System (GIPSY 2)

HMPO Active Directory

HMPO Policy Store

Home Office Data Analytics Capability (HODAC)

Identity Access Management (IAMS)

Lost Import System (LIS)

List of Applications

Local Print

Lost, Stolen and Recovered (LSR)

Lost Stolen and Recovered (LSR) Consumers

Main Index (MI)

Multiple 3rd Parties

Passport Exemplar(PEX), also known as Online Renewals

Online Appointment Booking (OAB)

Orchestration and Collation Function (OCF)

Oracle Internet Directory (OID)

Online Channel (OLC)

Office of National Statistics (ONS)

Oxygen

Photo Quality Assurance (Photo QA)

Passport Import Application Client (PIA)

Public Key Infrastructure (PKI)

Q-Flow

Q-Matic

Quick Address Service (QAS)

Red Owl

Application Architecture

HMPO Digital Everywhere architecture

Critical Legacy Systems for Passport Programme

Email Management System

GB Portal

Interview Appointment Booking (IAB)

NCH RecordPad

Application Architecture FYR 2015-16

Web Chat

Tempest

Universal Content Management (UCM)

Video Interview Service (VIS)

HMPO Architecture Archived - Business

Current Business Architecture FYR 2015-16

British Overseas Territories (BOTs) Process Maps

Digital Customer Services Process Maps

DVA Process Maps - All Users

DVA Process Maps - Common and Support Processes

DVA Process Maps - (Common and Support Processes) Common Processes

DVA Process Maps - (Common and Support Processes) E-Learning

DVA Process Maps - (Common and Support Processes) Forms

DVA Process Maps - (Common and Support Processes) Support Processes

DVA Process Maps - Service Administrators

DVA Process Maps - (Service Administrators) Approvals

DVA Process Maps - (Service Administrators) Fulfilment

DVA Process Maps - (Service Administrators) Reports

DVA Process Maps - (Service Administrators) Requests

DVA Process Maps - (Service Administrator) System Configuration

Data Validation Application (DVA) Process Maps

DVA Process Maps - Super Users

DVA Process Maps - (Super User) Fulfilment

DVA Process Maps - (Super User) Reports

DVA Process Maps - (Super User) Requests

DVA Process Maps - System Administrators

DVA Process Maps - (System Administrators) Fulfilment

DVA Process Maps - (System Administrators) Requests

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

HMPO Core Process Hierarchy 2015-16

HMPO Core Process Hierarchy 2015-16

HMPO Core Process Hierarchy 2015-16

HMPO Core Process Hierarchy 2015-16

HMPO Core Process Hierarchy 2015-16

HMPO Core Process Hierarchy 2015-16

HMPO Core Process Hierarchy 2015-16

HMPO Core Process Hierarchy 2015-16

HMPO Core Process Hierarchy 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

Core Process Hierarchy FYR 2015-16

HMPO Core Process Hierarchy 2015-16

Business Process Hierarchy FYR 2015-16

Support Process Hierarchy FYR 2015-16

Support Process Hierarchy FYR 2015-16

Joint Citizenship and Passport Process Maps

New Interview Management System (NIMS) Process Maps

PASSR BPM - Cashier Payment

PASSR BPM - Control HMPO Income

PASSR BPM - Examine Application

PASSR BPM - Maintain System

PASSR BPM - Make Application

PASSR BPM - Open Mail

PASSR BPM - Prepare Document Package

PASSR BPM - Quality Check Application

PASSR BPM - Raise BPO Query

PASSR BPM - Raise Query

PASSR BPM - Resolve Query

PASSR BPM - Scan Application Data

AMS (PASS Replacement Release) Business Process Models

PASSR BPM - Store Work

PASSR BPM - Transfer Work

PASSR BPM - Verify Data

Risk and Assurance

Business Architecture

HMPO Operating Model FYR 2015-16

Civil Registration Target Operating Model

Passport Operating Model FYR 2014-15

Business Architecture

Business Architecture Deliverables

Business Motivation Model

Business Architecture - HMPO Capability Model

HMPO Capability Model - How we will use this

What is the Policy Implementation Framework?

Authorisation & Consent - High Level PIF

Eligibility - High Level PIF

Identity - High Level PIF

Identity - First Time Application High Level PIF

Identity - Renewal Application High Level PIF

Nationality - High Level PIF

Nationality - Change of Date of Birth Application High Level PIF

Nationality - Change of Place of Birth Application High Level PIF

Nationality - BNO BSS Application High Level PIF

Nationality - Change of Information Application High Level PIF

Nationality - First Time Application High Level PIF

Nationality - Change of Gender Application High Level PIF

Nationality - Change of Name Application High Level PIF

Nationality - Change of Nationality Application High Level PIF

Nationality - Change of Photo Application High Level PIF

Nationality - Renewal Application High Level PIF

Nationality - Replacement Application High Level PIF

Nationality - Change of RVP Application High Level PIF

What does the Policy Implementation Framework (PIF) look like?

Strategic PIFs 2020

Business Architecture Deliverables - Operating Models

Business Architecture - Value Streams

Business Architecture - Governance/Assurance

Business Architecture > Analysis

Business Architecture Standards & Guidelines

Business Architecture - Modelling Standards & Guidelines

What is Business Architecture?

When are the Business Architecture deliverables created?

Why do it?

Business Process Repository - As Is

Business Process Repository - To Be

HMPO Architecture Archived - Data

Business Process Outsourcing (BPO) Paper Document Store

File Holding (FH)

Pigeon Hole (PH)

Data Architecture FYR 2015-16

Data Architecture

ICD Change Control Process

HMPO Architecture - [Domain]

HMPO Architecture - Priniciples

Non-functional testing and what can go wrong if we don’t do it

Principles, Governance, Strategies and Standards

Criteria for choosing a technology

HMPO Architecture - Security

HMPO Architecture Overview

Technical Architecture FYR 2015-16

Technical Architecture

User Resources

Booking Accommodation

Booking Train Travel

Booking Travel and Accommodation with Redfern Travel

Delivery Support Materials

Organising an Event or Seminar

FAQs

S&C Wiki List of Topics

Induction Pack

Induction Material

[Page Title]

key_performance_objectives

Teleconferencing, Meetings & E-mail Standards

Assessment

Approvals, business cases and investment appraisal

Method Creation Guidance and Progress

OT Method: @!PAGE!@

Analysis

Project Setup

Project Setup

Requirements Specification

Requirements Generation

Our Method

OT Work Product Template Page

workproducts

Accreditation Approach

Application Architecture

Assumptions Log

BAU Handover Pack

BAU Handover Pack

Benefits Realisation Plan

Blueprint

Business Architecture

Business Case

Business Change Approach

Business Change Plan

Business Impact Assessment

Business Process Model

Business Strategy

CAM Report

CAM Summary Report

Change Assurance Workbooks

Communications Approach

Communications Plan

Corporate Risk Register

Customer Impact Assessment

Data Transfer Request Form

Dependency Log

Dependency Map

Design Issue Register

Detailed Requirements Specification

Early Market Sounding

Economic Impact Assessment

End Project Report

Equality Impact Assessment

FS&P Financial Benefits Tracker

Generic Change Assurance Workbook

High Level Requirements Specification

Implementation Lessons Learned

Implementation Approach

Information Architecture

Invitation to Tender (ITT)

IT Ops Handover Pack

Lessons Learned Log

Lessons Learned Report

Local Business Implementation Plan

Memorandum of Understanding (MOU)

Milestone Achievement Certificate

National Business Implementation Plan

OJEU Contract Notice

OT Level Risks and Issues Register

OT's Consolidated Lessons Learned

People Deliverables

People & ER Approach

Policy

Policy Equality Statement

Post Go-Live Support Plan

Post Implementation Review

Post Implementation Review Plan

Prior Information Notice (PIN)

Privacy Impact Assessment

Procedures

Project Closure Certificate

Project Initiation Document

Project Plan

Project Risks and Issues Register

Requirements Quality Check List

reqsregister

Requirements Clarification

Requirements Management Plan

Requirements Register

Requirements Traceability - DLR to Design

Requirements Traceability - HLR to Design

Requirements Traceability - HLR to DLR

Resource Request Form

Security Architecture

Service Management Post Implementation Review

Stakeholder Analysis

Stakeholder Approach

Stakeholder Plan

OT Work Products

Supplier Contract

Technical Architecture

Test Certificate

Test Plan

Test Report

Test Specification

Test Strategy

Training Approach

Training Materials

Training Needs Analysis

Training Plan

Training Schedule

Work Package Description

Navigation

News & Events

Business Design Authority

Combined BDA/TDA Kanban Board

Business Design & Planning

Agile Working Group Update 18 September 2015

Architecture update 2 Apr 2015

BOTs Project Update 01 May 2015

2015/16 HM Passport Office Business Plan 2 Apr 2015

Changes to the Small Projects Leadership 2 Apr 2015

Change Network Conference 22 April 2015

Charity for Civil Servants 18 September 2015

CLSP (BOXI) 2 Apr 2015

CLSP 2 Apr 2015

CPPP presents CDs, BOTs & BTDs to the EU 01 May 2015

@PAGE@

DECHOXERS

Durham Relocation Update 24 April 2015

E-Five 11 December 2015

Emergency Travel Document System 10 July 2015

Mandatory Training for Line Managers to support KPOs 10 July 2015

Move to new email Server 10 July 2015

One Team update 17 Apr 2015

PPP System Enhancements 24 April 2015

Project Delivery Community (Action learning) 2 Apr 2015

Correction from the last Bulletin 2 Apr 2015

Project Update TP Oxygen 17 Apr 2015

OT Bulletin Schedule

Strategy & Change Bulletin

Stress Management 18 September 2015

Architecture, Product and Design Collaboration group (APDC) 11 December 2015

The OT Organisational Chart has gone ‘Agile’ 01 May 2015

Two causes for celebration for Her Majesty’s Passport Office 11 December 2015

Ways to Manage Stress 10 July 2015

What does engagement mean in our organisation? 17 Apr 2015

Work Record & Skills Matrix 24 April 2015

Career Management Resources

Customer Facing Projects

EDAG

Continuous Improvement

Central Passport Personalisation

Director General's Private Office and Chief of Staff

Durham Relocation

Desktop Project

July 2016 Transforming Together Event

Joint Working Programme

2016-2020 Passport Demand Forecast - UK & International

Planning & Change

People and Engagement Transformation

Passport Production and Processing (PPP)

Design Profession Recommended Book List

Architecture

Architect - Role

Design Profession Structure

Business Analyst - Key Responsibilities

Business Analyst - Key Activity Phases

Tool's and Techniques

Business Analysis

Business Analyst - Role

Experience & Informal Learning

Formal Learning

Business Analyst - Sample Products

Design Profession

The OT Method for Analysts & Architects

Knowledge Sharing Sessions

Design Profession Event - May 2016

BAA Profession Event - November 2015

Design Profession

CAT - Change Assurance Team Deliverables

start

start

Programme and Project Management Profession - Introduction

Business Change and Assurance Professionals

Business Change and Assurance Profession

Welcome to the Design Profession Wiki!

The Design Profession Away Days

Design Profession Career Management

Design Champions

Design Profession Portfolio Leads

The Design Profession Call

Temperature Check Survey

Design Profession Tools and Templates

Configuration Management of the Wiki

Introduction to the Wiki

FAQ

Design Profession Training and Development

OCM - Operational Change Manager Deliverables

Architect Role

Abdul Abdi - Grade 7 Technical Architect

Aaron Gill - EO Business Analyst

Angela Ruberto - SEO Business Analyst

Becky Hatch - G7 Enterprise Architect

Colin Foley - G6 Head of Business Design Authority

Chris Jarvis - G7 Business Architect

Christine Johnston QAT Analyst

Christopher O'Brien

David Bruce Lead QAT Delivery Owner

Dennis Farmer QAT Delivery Owner

Daniel Felton - EO Business Analyst

David Powell - SEO Business Analyst

David Symes - G7 Business Architect

Graham Cowell - SEO Business Analyst

Gerry McCann - SEO Business Analyst

Hasmita Bhuva - SEO Business Analyst

Ian Charlton - G7 Enterprise Architect

Julie Beck - SEO Business Analyst

Juan Gattey QAT Delivery Owner

Jonathan Henderson - SEO Business Analyst

Joe Hickey - SEO Business Analyst

John Hoy - EO Business Analyst

Jean Jones - SEO Business Analyst

James Kemp - G7 Digital Architect

Julia Lemon - SEO Content Designer

Justin Tolan Deputy Lead QAT Delivery Owner

Karen Hodgson - SEO Business Analyst

Karl Tidmarsh - SEO Business Analyst

Laurence Read - G7 Enterprise Architect

Marcel Borg - G7 Passport Product Designer

Michael Hobday QAT Delivery Owner

Mike Hughes - HEO Passport Product Designer

Mark Kirkham - Business Architect

Mark Llewellin QAT Delivery Owner

Martin McMahon Bruce QAT Delivery Owner

Mark Prince- G7 Product Manager

Marc Silvester - HEO Business Analyst

Nagaraj Arugula QAT Analyst

Nadine Phillips - G7 Business Architect

Nilesh Vekaria QAT Analyst

Paul Barnes - SEO Business Analyst

Peter Fair - HEO Business Analyst

Peter Hedges - G7 Business Architect

Patrick Owens - G6 Central Passport Personalisation Portfolio Director

Paul Quick - HEO Business Analyst

Paula Dunn - HEO Business Analyst

Richard Cook QAT Analyst

Rebecca Morris - SEO Business Analyst

Raji Narayanan - SEO Business Analyst

Rena Patel - HEO Business Analyst

Design Profession Members

Sajjid Boloila - HEO Business Analyst

Sam Carnall - HEO Business Analyst

Sophie Conrad - SCS Deputy Director Business Design and Planning

Sharon Davies - G7 Strategy Manager

Santosh Gadvi QAT Analyst

Sarah Getgood- SEO Content Designer

Samantha Herriott - HEO Business Analyst

Simon Hinchliffe - G7 Business Architect

Suresh Jawaji QAT Analyst

Srikanth Kanchanapally QAT Analyst

Safia Munir Senior QAT Analyst

Seema Thakerar - G7 Enterprise Architect

Salim Ullah QAT Delivery Owner

Tom Brown - HEO Business Analyst

Tasadiq Butt QAT Delivery Owner

Tina Parker - G7 Business Architect

Veronica Nyong - G7 Product Manager

Vicky Wass - HEO Business Analyst

GRO - General Registry Office Deliverables

Agile

[Agile Glossary]

Passport Exemplar Process Diagram

PPR Template Guide

PPM Event - Wed 29th April 2015

Finance and Budget Management

Finance Roles and Responsibilities

Globe House Meeting Rooms - Booking Guide for Strategy & Change Staff

PPM Members

Non-Catalogue Requisitions

Non-Catalogue Requisitions on Adelphi

Non-Current Asset Policy Guidance

S&C Reporting

Project Support Analyst Roles and Responsibilities

Project Delivery Support

Receipting Goods and Services on Adelphi

SC Finance Approver Hierarchy

Portfolio & Project Management Profession

The Accruals Process

Professions

Technology

Registration Projects

Registration & Customer Face-to-Face Services

End of Year Validation Overview (April 2014 - November 2015)

Small Projects

Strategic Planning

Strategy and Change

Delivery Support Teams

Technical Design Authority (TDA)

Strategy & Change People Engagement

Welcome to Strategy & Change People Engagement

Consultation

EDAG

Learning & Development Coordinators

Career & Task Manager

One Team

The Team

Change Pipeline

HMPO Pipeline

Design Forum

British Overseas Territories Passport Variant Phase 1

british_overseas_territories_electronic_submission

Customer Handling & Appointment Management Project (CHAMP)

Crown Dependencies and Gibraltar Variant Passport Centralisation

[project name in full]

Design Authority

Desktop

Digital Customer Services - TP005

Digital Everywhere

Digital Everywhere Roadmap

Digital Lost & Stolen Reporting

Examination Transformation Programme

Emergency Travel Documents

Facial Matching

Flexible Workforce

Legacy Passport Application Support System Infrastructure Decommissioning Project

Passport Public Key Infrastructure (DRAFT)

Passport Exemplar

PPP Portfolio

Projects and Steering Groups

Biometric Travel Document

Prospectus

Registering with RedFern Travel

S&C Wiki

About Strategy & Change

Submissions to Ministers and Directors General

Common Tags

AMS (Application Management System)

HMPO (Her Majesty's Passport Office)

Online Renewals (OR)

HMPO TDCS Team Org Chart

HMPO TDCS Team Plan on a Page

Testing Contents Page

T&S Guidance

Vacancies within Strategy & Change