Bibliographic details for "Digital Customer Services Process Maps"

• Page name: Digital Customer Services Process Maps
• Author: James Kemp et al
• Publisher: Billy Kemp.
• Date of this revision: 21 August 2016 12:53 GMT
• Date retrieved: 11 May 2025 12:20 GMT
• Permanent URL: https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980
• Page Version ID: 1471783980

Please remember to check your manual of style, standards guide or instructor's guidelines for the exact syntax to suit your needs.

Digital Customer Services Process Maps. (2016, Aug 21). In Billy Kemp. Retrieved 12:20, May 11, 2025, from https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980.

James Kemp et al. "Digital Customer Services Process Maps". Billy Kemp. 21 Aug. 2016. Web. 11 May. 2025, 12:20

James Kemp et al, 'Digital Customer Services Process Maps', Billy Kemp, 21 August 2016, 12:53 GMT, <https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980> [Accessed 11 May 2025]

James Kemp et al, "Digital Customer Services Process Maps", Billy Kemp, https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980 (Accessed May 11, 2025).

James Kemp et al. Digital Customer Services Process Maps [Internet]. Billy Kemp; 2016 Aug 21, 12:53 GMT [Cited 2025 May 11]. Available at: https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980.

Digital Customer Services Process Maps, https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980 (Last visited May 11, 2025).

James Kemp et al. Digital Customer Services Process Maps. Billy Kemp. August 21, 2016, 12:53 GMT. Available at: https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980. Accessed May 11, 2025.

 @misc{ wiki:xxx,
   author = "James Kemp et al",
   title = "Digital Customer Services Process Maps --- Billy Kemp",
   year = "2016",
   url = "https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980",
   note = "[Online; accessed 11-May-2025]"
 }
  

When using the LaTeX package url (\usepackage{url} somewhere in the preamble), which tends to give much more nicely formatted web addresses, the following may be preferred:

 @misc{ wiki:xxx,
   author = "James Kemp et al",
   title = "Digital Customer Services Process Maps --- Billy Kemp",
   year = "2016",
   url = "\url{https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980}",
   note = "[Online; accessed 11-May-2025]"


   author = "James Kemp et al",
   title = "Digital Customer Services Process Maps --- Billy Kemp",
   year = "2016",
   url = "\url{https://billykemp.org.uk/doku.php?id=ot:arch:business:dcs_pm:start&rev=1471783980}",
   note = "[Online; accessed 11-May-2025]"
 }
  

Markup

[[ot:arch:business:dcs_pm:start|Digital Customer Services Process Maps]] ([[ot:arch:business:dcs_pm:start?rev=1471783980|this version]])

Result

Digital Customer Services Process Maps (this version)